Unify and manage your data

Unmerge Sources

You can unmerge entities from their sources.

The Sources view displays the merged entities in the Crosswalk Legend tab. You can view the details of the merged entities by hovering over the vertical bars in the tab. For more information, see topic Sources legend.

You can also unmerge entities from their sources here. In the Crosswalk swim lane chart, you can view details about the merged entities and unmerge or you can also unmerge by clicking the Unmerge option for an entity in the lower section of the Legend tab.

To unmerge sources:
  1. In the Profile page, select Sources.
  2. Select the Legend tab on the right pane.
    The Legend tab is displayed.

    The last bar on the chart denotes the main profile entity. The ones to the left of the main entity represent entities that are merged with the main entity. Hover over the bar to view merge details.

  3. Select the bar adjacent to the merged entities. You'll see the Unmerge option.
    Alternatively, you can also select the Unmerge option for each entity in the lower section of the Legend tab.

  4. Select the Unmerge option. You'll see the Unmerge page.
  5. Select Unmerge. The profiles are unmerged.
Video - Potential match, merge and unmerge
Watch a practical demonstration of:
  • Reviewing existing match rules
  • Inspecting an existing match rule in the match rule builder
  • Creating, manually, a Contact record, and merging it with an existing record
  • Reviewing a merged record, and unmerging it