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Configure designated contacts in the Support Portal

Learn how to add, modify, or remove support contacts using the Designated Contact App.

Ensure you have Designated Contact Administrator permissions in the Reltio Support Portal.
Use the Designated Contact App to manage your organization's support contacts. Only these designated contacts may request support, for more details see Support Portal designated contacts.
  1. Log in to the Reltio Support Portal.
  2. Open the Designated Contact Application from your dashboard.
  3. Review the list of current Designated Contacts under the Manage Contacts tab.
  4. To add a contact, select Add Contact and enter the name and email address.
  5. To remove a contact, select the contact and select Remove.
  6. Save your changes.
The updated list of Designated Contacts is saved, and the selected contacts can now access support resources.