When email-based MFA is enabled, you must complete the enrollment process to log in to the platform. For more details, see topic Enable MFA.
This guide provides the steps to enroll in email-based MFA.
To enroll in email-based MFA:
On the Reltio login page, log in with your credentials.
Note: If you have MFA enforced on your customer, then, your login redirects to the Accounts Settings page and the Setup Multi-Factor Authentication (MFA) to sign-in to Reltio screen opens to complete your enrollment process. You will be logged out if you don't complete enrollment.
Select the Account Settings from the Applications () menu.
The Setup Multi-Factor Authentication (MFA) to sign-in to Reltio screen opens:
Select VERIFY to receive a authentication code to your email.
Within a few seconds, you receive an authentication code via email, similar to this example:
Enter the authentication code from your email into the Enter code field.
Select VERIFY to confirm the code.
After the successful verification, the confirmation message screen opens:
Now, you'll automatically receive authentication codes via email each time you log in. You'll need to enter the authentication code each time you log in to Reltio.