Learn how to run the Delete tenant data job.

If you want to delete data in a development or testing tenant and replace it with new data, run the Delete tenant data job in the Console Tenant Management application.

Ensure no other jobs are running before you start a Delete tenant data job. Once you start this job, all other tenant management jobs are locked, so you cannot run them until this job is complete. You can run only one Delete tenant data job at a time. If you try to run another Delete tenant data job before the current job is completed, you receive a notification to either wait for the job to complete or stop that job to run a new Delete tenant data job.

1. From the Applications menu, select Console application. For more information, see topic Console.
2. From the Tenant Management section, select the Tenant Management application.
3. At the top of the page, from the Select tenant drop-down menu, select the tenant you want to work with. For more information, see topic Selecting a tenant.
4. On the left navigation bar, select Jobs.
5. In the right pane, select SELECT A JOB.

   

6. In the Create new job page, select the Delete Tenant data job.
7. In the displayed Delete Tenant data pane:
   1. Select one or both of the following options:

      • Tenant data:Delete all data (entities, attributes, relationships, interactions, graphs) currently in use in your tenant.

      • Activity Log: Delete all historical data from your tenant. For compliance reasons, you must delete the data before you can delete the Activity Log from the tenant, so this option is enabled only if you select the Tenant data option.

   2. Select DELETE DATA, which is enabled only after you select the Tenant data option.

   

8. In the displayed confirmation window:
   1. In the entry field type DELETE.
   2. Select the confirmation check box.
   3. Select CONTINUE TO DELETE.

   

9. In the PENDING tab in the + SELECT A JOB page, select your user name to view the status of your job:

   • Not started: The job hasn't started yet.

   • Processing: The job has stared.

10. In the COMPLETED tab, select your user name to view the status of your completed job:

    • Completed: The job completed successfully.

    • Failed: The job was not able to complete. If you see a job failed notification, contact Reltio Customer Engineering for assistance (for more information, see topic Get help in Support Portal).