Capacity Unit usage monitoring for autonomous agents provisioned through SAP BDC

Organizations that provision Reltio through SAP Business Data Cloud (BDC) use a shared pool of Capacity Units (CUs) across SAP BDC products to measure consumption.

The Usage Dashboard in autonomous agents now displays CU consumption for organizations provisioned through SAP BDC. You can monitor agent runs, track daily consumption, and review usage by agent and tenant.

For more information, see Autonomous agents usage through SAP Business Data Cloud

Credit-balance throttling no longer restrict tenant operations

Reltio used a credit-balance throttling to control workload execution. Tenant operations could slow down or stop when the available credit balance reached zero..

Reltio has removed credit-balance throttling, so operations no longer slow down or stop because of insufficient credits. This update includes the following changes:

• Elimination of credit consumption and replenishment.
• Removal of the 25% low-credit alert.
• Removal of the GET /api/{tenant_id}/monitoring/balance API.
• Elimination of separate priority, synchronous, and asynchronous quotas.

Other throttling mechanisms, such as the per-tenant concurrent request limit, remain unchanged. Requests that exceed this limit return HTTP 429 with the too_many_connections error.

Retrieve and update an agent's custom instructions through APIs

Custom instructions let you define additional guidance for an agent's responses. You can tailor these instructions to your requirements and maintain consistent agent behavior across your integrations.

Reltio now provides Agent custom instructions to retrieve and update your agent custom instructions. You can view the current instruction and its administrator lock status, and update the instruction unless a tenant administrator has locked it. Updates are checked against content guardrails, and the Update an agent's custom instructions supports encoded and chunked requests for large instructions.

For more information, see Agent custom instructions API

Introducing the velocity pack for High Tech

Customer, partner, product, and installed-base data is spread across ERP, CRM, order management, support, partner, and marketing systems. The same customer or partner has different identifiers and address formats in each system. It is also hard to see which products a customer owns, what warranty covers them, and what each contract entitles the customer to.

The velocity pack for High Tech provides a preconfigured data model with matching, survivorship, validation, and reference data for technology companies that sell hardware, software, and services, directly and through partners. The pack covers customers, partners, and suppliers, products and offerings, the installed base and its warranties, contracts and entitlements, and account-based marketing campaigns, so you can move directly to source onboarding and record stewardship without building the data model from scratch.

For more information, see Velocity pack for High Tech.

Standardize date values using Date Value Standardizer

Reltio now provides Date Value Standardizer, a cleanser that converts date values to a consistent format and type. It reads values stored as text, dates, or epoch numbers, applies the time zone and locale that you choose, and returns them in the format that you need. You also control what happens when a value cannot be parsed.

Use Date Value Standardizer in a cleanse chain or as a step in a Cleanse Container to give matching and analytics the same date format across all your sources.

For more information, see Date Value Standardizer.

Manage long-running tasks using APIs

Autonomous agents now supports APIs for managing long-running tasks, extending the scheduling and monitoring capabilities available through Task management in the autonomous agents UI.

Use these APIs to do tasks such as discovering published agents, creating and managing schedules for recurring or one-time agent runs, triggering and monitoring long-running jobs, and retrieving per-entity results at scale.

For more information, see Long-Running Tasks (LRT) APIs.

Advanced hierarchy management enhancements

Advanced hierarchy management organizes related profiles into parent-child structures that represent organizational, account, product, and other business relationships. These enhancements improve how you retrieve, modify, configure, and validate those structures:

• Retrieve active hierarchies: Retrieve all active hierarchies in a tenant as a single sorted list. You can use this list to display available choices when adding an object to an existing hierarchy.
• Update hierarchy connections together: Create and delete hierarchy connections in a single request. If validation or preparation fails, no partial changes are applied.
• Configure parent and child roles: In Data Modeler, specify whether each entity type can be used as a parent, a child, or both. These settings define which parent-child structures are permitted.
• Identify structural violations: Hierarchy APIs validate structures against configured rules. Read operations report existing violations, while write operations prevent invalid changes by default. In Hub, the Hierarchy perspective displays an issue summary, marks affected nodes with Rule violated, and provides violation details.

For more information, see List all hierarchies in a tenant, Bulk update hierarchy connections, Create a hierarchy type, Structural validation in Advanced hierarchy management, and Hierarchy perspective.

Manage workflows, LCAs and match rules in the integrated development experience

For more information Integrated development experience overview, see Life Cycle Actions in integrated development experience and Workflows in the integrated development experience.

15 additional languages added to the Reltio Documentation Portal

The Reltio Documentation Portal now supports machine-translated content in 15 additional languages, making documentation accessible to more users in their preferred language.

The newly supported languages are:

• Bulgarian
• Catalan
• Croatian
• Estonian
• Finnish
• Latvian
• Lithuanian
• Norwegian Bokmål
• Romanian
• Serbian-Latin
• Slovak
• Slovenian
• Swedish
• Thai
• Ukrainian

You can choose your preferred language using the language selector in the upper-right corner of the portal.

Translated content may contain inaccuracies. The English (US) version remains the authoritative source for technical accuracy. The following items are not translated: product names, company names, roles, branded terms, code phrases, code blocks, images, videos, GIFs, and other non-text media.

For more information, see View documentation in your preferred language and Localization Disclaimer.

Streamlined authentication environment selection for Reltio Connector

The Reltio Connector for Reltio Integration Hub (RIH) now automatically identifies a tenant's authorization service when you establish a connection. Automatic identification simplifies the connection configuration. The connection no longer includes the Use custom Authorization Service option.

The Environment list has been expanded to include QA and Development. The Production option is available for both new and existing customers, while QA and Development are available to new customers on multi-staged authentication environments.

For more information, see Connect to Reltio using the Reltio Connector and Reltio tenant authentication models.

Introducing the velocity pack for Travel & Entertainment (Hotels)

The Velocity Pack for Travel & Entertainment (Hotels) is a new, standalone velocity pack built for multi-property hotel chains and hotel management companies. It treats hotel ownership and operations as their own structure, tracking the brand, owner, operator, and franchisee behind each property, alongside the guests, loyalty programs, corporate accounts, travel agencies, and event planners that drive bookings.

A guest who books directly, stays at the property, and redeems loyalty points through a mobile app can show up as three separate profiles, one in the property's front-desk system, one in the chain's central reservation system, and one in the loyalty program. Each profile has its own contact details, consent preferences, and stay history. The hotel itself has the same problem, the same building can appear once under the property's own system, once under the brand's system, and once under a management company's system, with no reliable link back to the brand, owner, operator, or franchisee actually responsible for it, or the agreement that governs the relationship. Corporate travel accounts, travel agencies, and event planners add another layer of accounts and contracts that rarely reconcile cleanly with any of the above. The result is duplicated guests, loyalty and consent records that disagree with each other, and no dependable view of which company actually stands behind a given property.

The pack gives you a ready-to-use data model that connects your guests to their stays and loyalty activity, your properties to the companies that own, operate, brand, and franchise them, and your corporate, travel-agency, and event-planner accounts to the management and rate agreements that govern them. Matching and survivorship rules reconcile guest profiles across booking and stay channels using identifiers specific to hospitality, such as loyalty membership numbers and shared-address households, so a single guest profile carries a consistent view of loyalty status, consent, and preferences. The pack comes with reference data, validation, and cleansing already configured for these entities, so you can start from a working golden record and realize value in as few as 90 days.

For more information, see Velocity pack for Travel & Entertainment (Hotels).