Email and phone verification
Learn about email and phone verification in Reltio, including entity, batch, and task-based verification modes.
You can verify email addresses and phone numbers in real time to confirm whether the values are valid and active. Depending on the verification mode, verification results are either written to mapped entity attributes or returned in the API response. Email and phone verification helps you maintain more accurate contact data across operational workflows, bulk data quality processes, and external integrations.
Note: Email and phone verification is available only for tenants with a valid license. Tenant enablement is handled through your CSM or account manager.
Verification modes
The following verification modes are supported:
- Entity verification: Verifies mapped attributes on a specific entity. This mode can update verification-related attributes, such as verification status, validity, and last verified time, based on your tenant configuration. It can also reuse previous verification results when they are still within the configured
maxVerificationAge. For more information, see Entity verification . - Batch verification: Checks email addresses or phone numbers passed in the request without updating entity data. The results are returned in the API response. Use this mode when you need to validate values from external systems or verify contact data before loading it into Reltio. For more information, see Email batch verification and Phone batch verification .
- Verification Task: Processes large sets of email and phone number values asynchronously. Use this mode for periodic re-verification, post-load cleanup, or other large-scale verification jobs. This mode can also reuse previous verification results when they are still within the configured
maxVerificationAge. For more information, see Email verification task and Phone verification task
When to use it
Use email and phone verification when you need to:
- validate new contact details before they enter business processes.
- recheck existing contact data in bulk.
- verify values from external applications without persisting the results in Reltio.