Unify and manage your data

Objectives

Objectives Contents

About objectives

Administer system

System administration at a glance

Access management at a glance

Access management operation

Authentication

Multi-Factor Authentication (MFA)

Get started with MFA

Reset MFA configuration

Model data

Manage reference data

Configure the Reltio UI

Load and export data

Stream data

Cleanse data

Integrate data

Monitor data quality

Resolve potential matches

Manage profiles

Manage workflow tasks

Explore data insights

Reset MFA configuration

Learn how to reset MFA configuration

Ensure that you inform the respective users about the reset and provide the instructions on how to set up MFA again.

You may need to reset your MFA configuration in certain instances, such as when losing access to your authenticatior device or need to update their MFA settings. This section provides detailed steps for administrators to reset a your MFA configuration in the Reltio platform.

Note: This is applicable only if you've enrolled in app-based MFA and configured an authenticator app on your mobile devices. You cannot reset MFA configuration for email-based MFA users.

Access the Reltio Console using your administrator credentials.
In User Management, select Users.
Hover over the user's corresponding row and select Reset MFA configuration.
Note: Any action to reset the MFA configuration is logged in the Security Audit Log for auditing and compliance purposes.

Updated on December 9, 2024

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Unify and manage your data

Reset MFA configuration

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