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PrivateLink connectivity for Snowflake (Direct Connect) Data Pipeline overview

Scenario 2: Set up PrivateLink and configure the Snowflake (Direct Connect) Data Pipeline for Reltio BCE with a single Snowflake account having a read-only backup account

Learn how to set up PrivateLink connectivity and configure the Snowflake (Direct Connect) Data Pipeline when your Reltio tenant is on Reltio Business Critical Edition (BCE) and your Snowflake configuration is a single account having a read-only backup account.

Scenario 2 applies when your Reltio tenant runs on Reltio Business Critical Edition (BCE) and your Snowflake configuration is one of the following configurations:

  • A single Snowflake Business Critical Edition account without a backup account.
  • A Snowflake Business Critical Edition account with a read-only backup account.

In Scenario 2, the Reltio primary environment and the Reltio backup environment both write to the same Snowflake account. During a Reltio outage, Reltio activates the backup environment automatically, and the backup environment continues writing to the same Snowflake account.

Before you begin, confirm that your environment meets the conditions described in the PrivateLink connectivity requirements.

To set up PrivateLink and configure the Snowflake (Direct Connect) Data Pipeline for Reltio BCE with a single Snowflake account having a read-only backup account, complete the following phases:
  1. Establish PrivateLink connectivity
  2. Configure the Snowflake (Direct Connect) Data Pipeline

Prerequisites

Before you begin, confirm that the following requirements are met.

PrerequisiteDetails
Reltio BCEReltio Business Critical Edition (BCE) is enabled on your Reltio tenant.
Snowflake usersTwo Snowflake users are available for the data pipeline to authenticate to your Snowflake account, one for the Reltio primary environment and one for the Reltio backup environment. Both users must have the same role.
Existing pipeline statusNo Snowflake (Direct Connect) Data Pipeline is currently active on your Reltio tenant. Deactivate any active pipeline before you begin.
Note: Two Snowflake users are required because the Reltio primary environment and the Reltio backup environment authenticate to Snowflake with a separate public key. A single user does not support authentication from both Reltio environments.

Establish the PrivateLink network path between Reltio and your Snowflake account through the following steps.

  1. Open a Reltio support ticket to request Snowflake (Direct Connect) Data Pipeline PrivateLink setup for your tenant. Provide your tenant ID in the ticket so that Reltio identifies your tenant.

    Ask Reltio for the following, which you need to open the Snowflake support ticket in step 2, where you raise the Snowflake support ticket:

    • The 12-digit AWS account IDs associated with your Reltio environment
    • The CIDR ranges or VPCE IDs, if IP whitelisting is required
  2. After Reltio responds with the AWS account IDs and the CIDR ranges or VPCE IDs, raise a support case in the Snowflake Support Portal to enable AWS PrivateLink for your Snowflake account. Provide the following details:
    • Your Snowflake account locator and the region where your Snowflake account is hosted.
    • The cloud provider, which is AWS.
    • A statement confirming that your Snowflake account runs on Snowflake Business Critical Edition.
    • The 12-digit AWS account ID that Reltio provided in step 1, where you opened the Reltio support ticket.
    • A request to enable AWS PrivateLink for the Snowflake account.

    Snowflake responds when PrivateLink is enabled on your Snowflake account.

  3. After Snowflake enables PrivateLink, retrieve the PrivateLink connection details from your Snowflake account and share them with Reltio:
    1. Run the following command in your Snowflake account:
      SELECT SYSTEM$GET_PRIVATELINK_CONFIG();
    2. Share the command output in your Reltio support ticket. Reltio uses this output to wire the PrivateLink connection.
  4. Wait for Reltio to confirm in the support ticket that PrivateLink connectivity is established between both Reltio environments and your Snowflake account.
  5. (Optional) Apply a network policy in Snowflake to restrict public internet access using the CIDR range / VPCE ID provided by Reltio. For instructions, see Snowflake's documentation on CREATE NETWORK POLICY.

After Reltio confirms PrivateLink connectivity, the network path between both Reltio environments and your Snowflake account is in place. Configure the data pipeline as described in the Configure the Snowflake (Direct Connect) Data Pipeline section.

Configure the Snowflake (Direct Connect) Data Pipeline

Configure the data pipeline in the Reltio Console using the Snowflake (Direct Connect) Data Pipeline setup. Three additional settings are required for Scenario 2:

  • privateLinkEnabled set to true in the tenant's physical configuration which enables routing the data pipeline over the PrivateLink network path.
  • Two Snowflake users authenticate the Reltio primary environment and the Reltio backup environment to Snowflake.
  • The secrets is called twice, once for each Reltio environment.
Complete the following steps to apply these settings.
  1. In the Console, follow step 1 through step 8 of the Snowflake (Direct Connect) Data Pipeline setup. These steps cover the connection details, Snowflake authentication, and adapter selection.
  2. In the adapter physical configuration, set privateLinkEnabled to true.
  3. In your Snowflake account, set up the two Snowflake users required for the Reltio primary environment and the Reltio backup environment:
    1. Create two Snowflake users, one for the Reltio primary environment and one for the Reltio backup environment.
    2. Assign the same role to both users, and use that role for the data pipeline configuration as described in the Snowflake authentication steps of the Snowflake (Direct Connect) Data Pipeline setup.
  4. Generate a secret for each Reltio tenant by calling the secrets. Use the following endpoint to call the API: 
    POST https://{env}-data-pipeline-hub.reltio.com/api/tenants/{tenantId}/adapters/{adapterName}/secrets
    The request body specifies the Snowflake user for which the secret is generated.
    {
     "SNOWFLAKE": {
       "username": "<snowflake_username>"
     }
   }
    Call the API twice:
    • First call: Run against the Reltio primary environment, using the Snowflake user created for the primary environment.
    • Second call: Run against the Reltio backup environment, using the Snowflake user created for the backup environment.
  5. In your Snowflake account, assign the public key returned by each secrets call to the corresponding Snowflake user by running the following query in your Snowflake account.
    ALTER USER <username>
SET RSA_PUBLIC_KEY = '<Returned_Public_Key>';
  6. Create the Snowflake resources required by the primary data pipeline as described in step 9.2 of Snowflake (Direct Connect) Data Pipeline setup, which covers creating the internal stage, tables, tasks, and other Snowflake objects in your Snowflake account.
  7. Wait a few minutes for the Snowflake resources to provision.
  8. Validate the configuration for both Reltio environments by calling the validate. Run the call once for the Reltio primary environment and once for the Reltio backup environment. Both calls must return 200 OK when the configuration is valid.

    Use the following endpoint to call the API:

    POST https://{env}-data-pipeline-hub.reltio.com/api/tenants/{tenantId}/adapters/{adapterName}/validate
    Replace {adapterName} with the name of the Snowflake (Direct Connect) Data Pipeline you have set up.
  9. Trigger the initial data sync from the Console.
    1. In the Re-sync data dialog box, choose the data types you want to include:
      • Entities
      • Relations
      • Interactions
      • Matches
      • Merges
      • Activities
      • Workflows
    2. Select Re-sync to start the synchronization. The selected data types are exported from your Reltio tenant and written into Snowflake.

Result

After you complete the configuration, the Snowflake (Direct Connect) Data Pipeline is fully wired for PrivateLink connectivity across both Reltio environments. Confirm a successful setup against the following outcomes:

  • The Snowflake (Direct Connect) Data Pipeline is configured to export data over the PrivateLink network path from both the Reltio primary environment and the Reltio backup environment.
  • The Snowflake resources required by the data pipeline are created in your Snowflake account.

Updated on May 28, 2026

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