Configure UI buttons

The enrichment buttons appear in the side panel of the Reltio UI when the com.reltio.plugins.entity.organization.json file is correctly configured.

Before you can use the buttons, complete the following prerequisites and updates:

• Raise a Reltio Support ticket to create an RIH proxy. Include the following in your request:
  • Reltio Tenant ID
  • Environment
  • RIH API Profile Name (without spaces or special characters)
  • Reference Ticket Number: 102080
• Update the plugin JSON file:
  • url — Use the URL provided by Reltio Support for all three button definitions.
  • profilename — Use the profile name created under RIH proxy for all three buttons.
  • workatoEndpoint — Provide the real-time REST API endpoints. Do not change any default parameters.

Reltio UI Button Flow

Once the buttons are configured and visible, use them in the following order to ensure accurate enrichment:

1. Get Company Details — Loads company information such as name, address, and identifiers.
2. Get Company Hierarchy — Populates hierarchy relationships after company details are enriched.
3. Get Company Contacts — Adds Principal Contact data once company and hierarchy context is available.

Following this order ensures that contacts are enriched with valid company and hierarchy data, preventing incomplete results.