Interaction perspective for Reltio 360 Data Products

You can manage interactions easily by using the Interactions perspective.

Important: From 2024.3.0.0, this feature is no longer available on MDM tenants.

A transaction or an interaction stands for an event that occurs at a particular moment, such as making a retail purchase, opening an email, opening a support case, or, visiting a website. You can define different types of interactions.

Interactions can be associated with multiple entities (actors), have an interaction type, and have associated attributes. Interactions represent transactional data associated with an entity, such as:

Date
Interaction type
Actors
Attributes

You can manage interactions by selecting a specific type from the drop-down and focus on the interaction data that matters to you. Let us explore this view in detail.

The selected Interaction type and the number of interactions available for that interaction type are listed.

Note: All the interactions are displayed in reverse chronological order by default. The most recent activity is listed first, followed by each activity that occurred before that.

By default, the All interaction types option is selected, so all the interactions available for the entity is displayed. Use the filter option to filter the interactions further. For details, see the topic Apply filter options on attributes.

Note: You can select any of the members in the interaction and it opens the respective profiles.

If there are more than three attributes, select the View more link to view more details about the interaction.

Additionally, you can set the number of rows that you want to view by changing the Rows per page value at the bottom of the page. Set it to either 10, 15, 25, 50, or 100 rows per page. Use the left and right arrows to navigate to the previous and next pages.

Accelerate the Value of Data

Interaction perspective for Reltio 360 Data Products

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