Unify and manage your data

Reltio Customer 360 at a glance

Get a high-level view of Reltio Customer 360.

Take it from the top with Reltio Customer 360TM. Get the overview here, then see the sub topics in this section to drill down to the details.

What is Reltio Customer 360?

Reltio Customer 360 is an AI-powered product offering that unifies, enriches, segments, and mobilizes comprehensive, ready-to-consume 360-degree views in real time. It captures interactions and derived attributes for individuals and organizations, and it provides Reltio Intelligent Assistant (RIA) for data exploration in addition to the core capabilities of Reltio Multidomain MDM and Reltio Entity Resolution products.

Who is Reltio Customer 360 for?

This content is curated for these Reltio user roles defined in topic About roles:

Business User Data Product Owner Data Steward Developer Reltio Configurator Solution Architect System Administrator

Why would I use Reltio Customer 360?

Reltio Customer 360 gives you genAI-powered 360 views of customer data in real time:
  • Provides real-time 360 profiles of individuals and organizations, integrating data from multiple sources and mobilizing in milliseconds.

  • Continuously curates and segments trusted customer profiles with interactions and derived attributes.

  • With genAI-powered capabilities as part of its cloud-native SaaS platform, it accelerates data unification for enterprise-wide use cases.

When would I use Reltio Customer 360?

Use Reltio Customer 360 if you need additional capabilities that Reltio Multidomain MDM can't provide. If you need to create segments in your data to strategize marketing campaigns, need an intelligent assistant like RIA, or even manage interactions, you should use Reltio Customer 360.

Reltio Customer 360 is a product that can help you during the whole process of unifying data.

Where do I find Reltio Customer 360?

Reltio Customer 360 is provisioned on your tenants. For more information on accessing reltio tenants, see topic Sign in to Reltio Data Cloud.