A workflow is a series of sequential steps or tasks that are carried out based on user-defined rules or conditions to execute a business process.

In the Reltio platform, the Workflow allows you to manage complex business processes through a series of predetermined steps or tasks. For more information, see Workflow Tasks.

The DCR Review Workflow image explains the initiation of a DCR review process.

From a business user's perspective, a workflow is initiated (manually or automatically) for one or multiple profiles. As a user assigned to the task, you can either review the proposed changes or enter a comment.

Reltio Connected Data Platform uses the Workflow to enable processes and tasks management, including the assignment and tracking of the tasks. A workflow process supports a creator, a create date, a due date, an assignee, steps, and comments.

By default, Workflow is not enabled for all the tenants. For more information, please open a support ticket.

Workflow business processes are configurable. For more information, see Overview of Workflow Customizations.

The various actors and triggers in a workflow are as follows:

• Actors: The people and processes that participate in the workflow are the actors. For example, Reviewer, Workflow Engine, Hub, and Reltio API.
• Reviewer: The user will be assigned with the role ROLE_REVIEWER.
• Trigger: It is a scheduled process that scans activity logs to initiate a review workflow. For example, from the Reltio UI, you can start a Data Change Request workflow to review the updates or the changes to the entities or the profiles data in your tenant.
  Note: We do not have scheduled process that starts DCR workflow processes automatically.

Reltio Connected Data Platform supports default workflows available for the tenants. For more information, see Workflow Use Cases.