Dashboards and filters
Learn about the dashboards available in the Observability Hub and what each panel shows. This section explains how to interpret the visualizations, metrics, and filters used to monitor tenant performance and operational activity.
This topic describes the dashboards available in the Observability Hub and explains how to use filters to explore tenant-specific metrics. Each dashboard is designed to help developers and system administrators monitor performance, and track usage.
The following dashboards are available in the Observability Hub:
| Dashboard | Description |
|---|---|
| Overview | Displays summary metrics for latency, API call volume, error rate, storage, and task usage. Ideal for high-level monitoring. |
| Tenant Performance | Tracks API latency, error volume, success rate, and call distribution. Includes drill-down views by request type, endpoint, and user. |
| Queue Management | Shows internal and external queue activity, including processing speed, queue size, time spent in queue, and Dead Letter Queue (DLQ) trends. Useful for troubleshooting async processing. |
Overview dashboard
This dashboard provides a high-level summary of API performance, event throughput, and system usage. It's best suited for real-time health checks and SLA validation.
The following tables describes the different metrics displayed in the Overview dashboard.
| Panel | Description |
|---|---|
| Average API Latency | Shows the average latency across all API calls, updated every 5 minutes. |
| Total API Calls | Displays the total number of API requests made during the selected time range. |
| Error Rate | Indicates the percentage of API requests that returned 4xx or 5xx errors. |
| Total Events | Number of asynchronous events processed, including match and enrich jobs. |
| Storage Utilization | Visualizes RSU (Reltio Storage Unit) usage per day. |
| API Performance | Tracks latency over time using P90, P95, and P99 percentiles. |
| Events | Shows volume of asynchronous processing (CRUD, match) over time. |
| RIH Task Usage | Compares successful vs. failed RIH task runs per day. |
| Error Distribution | Breakdown of API errors by type (example, 4xx, 5xx). Will support faster triage. |
Tenant Performance dashboard
Use this dashboard to analyze API-level behavior by endpoint, request type, and user. It helps you proactively monitor API performance and understand client/API usage patterns.
| Panel | Description |
|---|---|
| API Latency (P90–P99) | Displays latency percentiles for API requests to identify degradation trends |
| API Requests | Total count of API calls, split by success and failure. |
| Error % | Visualizes the percentage of failed API requests over time. |
| Failed Requests Summary | Summarizes failed requests by API endpoint, status code, and count. |
| Failed Requests (Detailed) | Includes timestamp, user, endpoint, and latency for each failed request. |
| Most Used APIs | Lists top APIs by volume with latency and success rate details. |
| Most Time-Consuming APIs | Highlights APIs with the highest average execution time. |
| Top 10 Active Users | Identifies users generating the highest API traffic. |
| Request Type / Endpoint / User Filters | Filter dashboard views by operation (read/write/search/match), specific APIs, or users. |
| Regional Performance | Intended to show latency and error metrics by data center (example, AWS, GCP). |
Queue Management dashboard
This dashboard helps you monitor internal and external processing queues, including backlog, throughput, and failures.
| Panel | Description |
|---|---|
| External Queue Metrics | Displays message traffic to external queues such as Kafka. |
| Internal Queue Size | Shows the number of pending events in CRUD and match queues. |
| CRUD Queue Processing Speed | Number of CRUD events processed per minute. |
| Match Queue Processing Speed | Number of match events processed per minute. |
| Time Spent in Queue | Max, min, and average event wait time from enqueue to execution. |
| Failed Messages Count | Total count of failed messages during processing. |
| Dead Letter Queue (DLQ) Size | vents routed to DLQ after repeated processing failures. |
Filter options
Filters are available at the top of each dashboard and can be combined to isolate specific metrics or behaviors.
| Filter | Description |
|---|---|
| Tenant | Select the Reltio tenant you want to analyze. |
| Request Type | Choose read, write, search, or match operations for API traffic. |
| API Endpoint | Focus on specific REST endpoints (example, /entities, /segments). |
| User | Filter by the API client or authenticated user making the requests. |
| Time Range | Adjust the view to a predefined time window (example, Last 6h, 24h, 7d, 30d). |