View autonomous agents usage and credit balance

Learn how to access the Usage Dashboard to monitor annual credit consumption and contract details.

The Usage Dashboard in autonomous agents helps you monitor credit consumption against your organization's annual entitlement. You can review your remaining credit balance, contract details, and usage across Base Packages and tenants to track consumption and manage your available credits.

Prerequisites

You must be assigned the ROLE_AGENT_BILLING system role to access the Usage Dashboard.

Open the Usage Dashboard

Log in to Autonomous agents.
In the lower-left corner, select your profile name.
Select Usage Dashboard.
If your organization has both subscription models active, select Customer Model or Reltio Model from the dropdown in the upper-right area of the dashboard to view entitlements and usage for that subscription.
Figure 1. Subscription model selector on the Usage Dashboard

Note: If your organization has a single subscription, a badge displaying your subscription model appears instead of a dropdown. No selection is required.
Figure 2. Model badge on the Usage Dashboard for single-subscription customers

Credit and usage information

The Usage Dashboard displays credit and usage information for the selected subscription model. If your organization has both subscription models active, the data updates when you switch between the Customer Model and the Reltio Model:

Total Credits: Annual credits allocated at the start of the contract period
Credits Used: Credits consumed to date
Credits Remaining: Available credits
Usage Percentage: Percentage of annual credits consumed
Contract Period: Contract start and end dates
Base Package usage: Per-agent credit consumption and usage percentage
Tenant-level usage breakdown: Per-tenant credit consumption, purpose, and usage percentage

AgentFlow Usage Dashboard showing total credits, credits used, credits remaining, and usage percentage — Figure 3. Usage Dashboard displaying total credits, credits used, remaining balance, and usage percentage

Tenant usage breakdown showing tenant ID, purpose, credits used, and usage percentage — Figure 4. Tenant-level credit usage and usage percentage to date

See how to do this

Use the following video to see how to open the Usage Dashboard in Autonomous agents and review:

contract details,
credit balance,
usage metrics,
base package usage, and
tenant-level usage.

Result

You can monitor annual credit consumption and review Base Package and tenant-level usage against the 75%, 90%, and 100% thresholds.

Validation steps

Confirm that Total Credits, Credits Used, and Credits Remaining appear on the dashboard.
Verify that the usage percentage reflects your current annual credit consumption.
Confirm that the Base Package and tenant-level usage data appear correctly.

Unify and manage your data