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Configure Salesforce model and user accounts

Learn how to configure data model and accounts in Salesforce for integration with the Reltio platform.

Go through the list of requirements and actions to be done in AWS and Reltio platform before installing RIH recipes. For more information, see topic Prerequisites for installing Reltio Integration for Salesforce (with RIH).
After conforming with the requirements in AWS and the Reltio platform, ensure you do the following in Salesforce:
  • Ensure a Salesforce organization with default data model is available. The default account and contact object is used by the RIH recipes with the addition of the ext_id field that is used to store the Reltio URI. See the below procedure to enable the new field. For more information, see topic Enable the extension ID field.
  • Create Salesforce service account profile. RIH recipes need a dedicated service account user with a specific set of permissions to be able to run related Salesforce services. For more information, see topic Create the Salesforce service account profile.

  • Read/write permissions for all Salesforce Object fields. For more information, see topic Assign permissions to Salesforce objects.

  • Create Salesforce Service account user. For more information, see topic Create Salesforce service account user.