Glossary

This topic covers the Product Terms commonly used across Reltio.

To know about the Product Terms or Entity 360 capabilities, see the terms listed in Table 1: Product Terms.

Table 1. Product Terms
Term Description
Agility In a business context, agility is the ability of an organization to rapidly adapt to market and environmental changes in productive and cost-effective ways.
Artificial Intelligence Artificial Intelligence (AI) is the intelligence demonstrated by machines by mimicking cognitive functions that humans associate with the human mind, such as learning and problem solving. AI applies advanced analysis and logic-based techniques such as Machine Learning (ML) to interpret events, support and automate decisions, and take actions.
Authentication Authentication is the process or action of verifying the identity of a user or process. It is the act of validating whether users are who they claim to be.
Authorization Authorization is the act of giving a user permission to access a specific resource.
Availability Availability refers to the ability of a user to access information or resources in a specified location and in the correct format. The availability of a system is typically calculated as a function of its reliability, maintainability, and redundancy. Availability increases as reliability and redundancy increases and maintenance downtime decreases.
Backup A backup, or data backup, is a copy of data taken and stored elsewhere so that it may be used to restore the original after a data loss event. Backups can be used to recover data after its loss from data deletion or data corruption, or to recover data from an earlier time. Backups provide a simple form of disaster recovery.
Client Secret JWT Authentication The Client Secret JSON Web Token (JWT) Authentication supports HMAC - Hash based Message Authentication Code where every user or service account authorization request is signed using a cryptographic signature.
Cloud-native Cloud native computing is an approach in software development that utilizes cloud computing to build and run scalable applications in modern, dynamic environments such as public, private, and hybrid clouds.
Cloud Provider Specific to Infrastructure as a Service (IaaS) service models, cloud providers are the cloud hosting services that provide the infrastructure used to create environments, pods, and clusters to deliver Reltio capabilities to our customers. For example, Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Cluster A cluster is a set of nodes in the infrastructure, which is used to deliver a specific service to one or more tenants. Multiple clusters may be used in an environment to deliver the same service to different tenants in that environment. For example, a Cassandra cluster that is used to store data for some tenants.
Continuous Integration and Continuous Delivery Continuous Integration and Continuous Delivery (CICD) refers to the combined practices of Continuous Integration (CI) and Continuous Delivery or continuous deployment (CD). CICD bridges the gap between developmental and operational activities and teams by enforcing automation in the building, testing, and deployment of applications.
Data as a Service A Data as a Service (DaaS) service model facilitates the access of business-critical data in a secure and affordable manner by eliminating redundancy and reducing costs.
Data Governance Data governance refers to the policies and processes for ensuring secure data, maintaining and improving data quality, and ensuring compliance to data access and use policies. The Reltio Connected Data Platform offers role-based access control to data and provides workflow capabilities for better data governance. Policy definition and enforcement is supported in Reltio with simple and powerful user experiences and built-in collaboration. Data lineage is maintained over the entire lifecycle to enable the tracing and managing of data across multiple source systems and data governance processes. Operations on the data including reads are tracked and logged for compliance purposes.
Data Migration Data migration is the process of selecting, preparing, extracting, and transforming data and permanently transferring it from one storage system to another. Additionally, the validation of migrated data for completeness and the decommissioning of legacy data storage are considered part of the entire data migration process.
Data Quality The Reltio Connected Data Platform enables users to measure, monitor, and enhance the quality of data that is managed. Data can be brought into Reltio without prior cleansing or validation. Data quality can be monitored using data validation capabilities, and issues can be fixed within the Reltio Platform or at its source. Extensive analytics and dynamic data quality scoring and segmentation capabilities provide further insights into data quality and enable data stewards to focus on the right areas for higher impact.
Deployment Deployment services support the implementation and rollout of new applications or infrastructure to make them ready for production. The general deployment process consists of several interrelated activities such as hardware or software procurement, configuration, tuning, staging, installation, and interoperability testing.
Disaster Recovery Disaster Recovery involves a set of policies, tools, and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster. Disaster recovery focuses on the Information Technology (IT) systems, which support critical business functions.
Dynamic Survivorship The unified entity profile in Reltio is a logical representation that contains all the data from the contributing sources. The flexible and efficient schema-on-read capabilities in Reltio provide the ability to apply multiple dynamic survivorship strategies in parallel when retrieving data in Reltio, both in real-time and batch mode. This allows users to create multiple best versions of truth based to support downstream consumption by various departments or functions with zero maintenance overhead or recalculation processes.
Early Access In Reltio’s release process, Early Access (EA) refers to features released but are only available to a select set of customers and partners who commit to participating in the program, deploy and adopt this new feature and provide feedback. Several key features are first released in EA where specific criteria are met before the feature is formally released as GA. Early Access program allows Reltio to get early feedback from customers and improve the feature, documentation and other aspects like pricing or infrastructure requirements and scaling parameters.
Entity An entity is any singular, identifiable, and separate object. It refers to individuals, organizations, systems, bits of data, or distinct system components that are considered significant in and of themselves. The term is used in a number of programming languages/concepts, database management, systems design, and other arenas.
Entity Graph The Entity Graph capabilities in Reltio provide the ability to model multi-node directed and non-directed relationships between entity types. The entity graph can be used to not just model individual entities, but to manage real-world connections and manage structured hierarchies and uncover insights from these.
Entity Resolution Entity Resolution allows you to identify and resolve similar profiles from one or more data sources to create an unified entity profile. Reltio uses the combination of predictable machine learning-powered algorithms to provide dynamic real-time entity resolution capabilities. Reltio's Entity Resolution can be used to match any type of entity including profiles for People, Organizations, Production, Location or any other custom entity that is configured in the Reltio Connected Data Platform.
Environment A logical grouping of infrastructure components that are used to deliver Reltio services to end users. Some examples include Dev, Test, Prod, and EU Prod.
General Availability In the software release life cycle and Reltio’s release process, General Availability (GA) general availability (GA) refers to the marketing phase when all commercialization activities pertaining to the software product have been completed and it is available for purchase.
Graph Database A graph database is a type of NoSQL or non-relational database, which is suitable for very large sets of distributed data. Instead of using tables like relational databases, a graph database uses graph structures for semantic queries with nodes, properties, and edges in order to represent and store data.
Hosted Software Hosted software refers to software that is installed, hosted, and accessed entirely from a remote server or location.It is hosted and managed by the software manufacturer or a third-party vendor. Users can access it globally through the Internet. Hosted software is also known as Software as a Service (SaaS), a cloud computing service model.
Infrastructure as a Service The Infrastructure as a Service (IaaS) service model facilitates the use of virtualized computing resources such as servers without the need for installation.
Latency The time delay for data to travel between the sender of the data and the receiver of the data. A low latency value means that the time taken during data transmission is low.
Machine Learning Machine Learning (ML) is an application of AI that provides systems the ability to automatically learn and improve from experience without being explicitly programmed. Machine learning focuses on the development of computer programs that can access data and use it to learn for themselves.

Advanced ML algorithms are composed of many technologies such as deep learning, neural networks, and natural language processing, used in unsupervised and supervised learning, that operate guided by lessons from existing information.

Multi token support Multi token support is a feature that allows the generation of a new access token every time a user or a service account makes a token request, even if active access tokens are already issued against the same user/service account credentials.
Noisy Neighbour Noisy neighbor effect indicates that in a shared cloud computing infrastructure, the activity of a co-tenant or a virtual machine on a neighboring core on the same physical host may lead to performance degradation of the VMs in the same physical host, due to issues such as cache contamination.
NoSQL A NoSQL database is a database that is not a relational database. These include columnar stores, graph stores, and document stores. Reltio uses NoSQL databases to store primary data.
OpenID Connect OpenID Connect (OIDC) is a simple identity protocol and open standard that is built using the OAuth 2.0 protocol. It enables client applications to rely on authentication that is performed by an OpenID Connect Provider (OP) to verify the identity of a user.
Performance Performance refers to application performance, which in the context of cloud computing is the measurement of the performance and availability of applications in a production environment. It is mainly used with remote and cloud computing applications that are run in remote servers and served over a network. Application performance is a good indicator of the level of service that a provider is offering and is one of the top monitored IT metrics.
Platform as a Service Platform as a Service (PaaS) is a service model in the cloud, where a user can access third-party hardware and software tools without configuring or installing software.
Pod The grouping of the infrastructure needed to deliver services for a specific Reltio tenant.
Private Cloud Tucked safely away behind the enterprise firewall, a private cloud provides large businesses with more control over their data and processes than public cloud computing. Private cloud is mostly used for PaaS and IaaS projects, providing developers with access to the required computing power.
Product A packaged set of capabilities and configurations using the Reltio platform that is offered and sold to customers, often for a price. For example, Reltio Identity 360.
Progressive Stitching This refers to the ability to start small with limited attribution or a smaller number of data sources, and iteratively add an increasing set of attributes, relationships, interactions, and transactions to create a comprehensive 360 profile. These responsive data management capabilities allow you to continuously refine the profiles in the Reltio Connected Data Platform.
Redundancy Redundancy is the duplication of critical components or functions of a system with the intention of increasing reliability of the system, usually in the form of a backup or fail-safe, or to improve the actual system performance.
Reference Data Management Reference Data Management (RDM) data is used to define and maintain reference data. Typically, they are static or slowly changing over time. RDM curates reference data to ensure its quality, fitness for purpose, and consistency across business processes or applications.
Reltio Console The Reltio user interface is used for administration and configuration activities. It provides a collection of applications, which allow you to configure, manage, and secure your data within the Reltio Connected Data Platform.
Reltio Storage Unit The Reltio Storage Unit (RSU) is calculated as the combined total storage size across all primary and secondary storage spaces (including History, Activity Log, Match, Search Index, and Interactions). 1 RSU equates to 1 TB of storage usage. Current RSU usage for a tenant, including the breakdown of categories, can be found in the Tenant Management application of the Console.
Recovery Point Objective Recovery Point Objective (RPO) is the maximum acceptable age of the data that can be restored (or recovery point) and the version of data lost.RPO can be thought of as the time between the time of data loss and the last useful backup of a known good state.
Recovery Time Objective Recovery Time Objective (RTO) is the maximum acceptable length of time required for an organization to recover lost data and start using it.
Scalability Scalability is an attribute that describes the ability of a process, network, software or organization to grow and manage increased demand. A system, business or software that is described as scalable has an advantage because it is more adaptable to the changing needs or demands of its users or clients.
Scrum An agile development methodology centered around short development cycles called Sprints. The separation of development into multiple short cycles allows frequent changes to prioritization and more visibility into the velocity at which a team delivers new functionality to create predictability.
Security Assertion Markup Language 2.0 Security Assertion Markup Language 2.0 (SAML) is an open federation standard that allows an Identity Provider (IdP) to authenticate users and pass identity and security information about them to a Service Provider (SP), typically an application or service. With SAML, you can enable a single sign-on experience for your users across many SAML-enabled applications and services.
Single Sign-On Single Sign-On (SSO) is an authentication method that enables you to use a single set of credentials to securely authenticate across multiple applications and websites.
Software as a Service Software as a Service (SaaS) refers to using a software program over the Internet, maintained by a SaaS company responsible for its creation and maintenance. The payment for use is periodic, and the concept is: you do not buy, you rent.
Tenant An application instance or a group of users who share access. The tenants (application instances) can either be representations of organizations that have access to the multitenant application, or multiple applications that are competing for shared underlying resources offered on a common cloud environment.
Universal ID Reltio generates and maintains a universal ID for all the unified entity profiles. The universal ID is durable and always resolves to the surviving unified entity profile. Even as the profiles in Reltio go through several iterations of entity resolution, the universal ID can be used to easily identify, retrieve, or update the unified entity profile. It can be distributed to downstream systems for the purpose of integration and unified reporting.
Upgrade An upgrade is an updated version of existing hardware, software, or firmware, and is usually sold at a reduced price with a full version. Free upgrades may be included with the original purchase. The purpose of an upgrade is to introduce updated and improved product features, including performance, product life, usefulness, and convenience.