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Reltio Business Critical Edition

Learn about Reltio Business Critical Edition for high availability/disaster recovery

Overview

Reltio's standard data resilience offering provides at least three active Availability Zones (AZs) in any region. Reltio Business Critical Edition provides even higher platform resilience and enhanced security for extended business continuity and compliance needs for Reltio Multidomain MDM and Reltio Customer 360. Consider this premium service offering for business-critical operations in Financial Services, Insurance, Retail, and other market segments.

Business Critical Edition is available only on AWS regions in the US.

Benefits

If continuous operation is critical for your organization, Business Critical Edition provides enhanced data protection, privacy, and compliance through these superior high-availability/disaster recovery (HA/DR) capabilities:
Cross-region failover to a mirrored region
Ensures minimal downtime and data integrity with reduced disaster recovery times:
  • Recovery Point Objective (RPO) <= 1 minute *

    * Applies solely to data at rest. This does not cover data in transit, as external data transfer processes are beyond Reltio's control.

  • Recovery Time Objective (RTO) <= 1 hour

For more information, see topics Manage disaster recovery with Business Critical Edition, and Business Critical Edition terminology.

Higher uptime
Availability SLA to 99.99%.
Enhanced security
Provides these additional subscriptions:
  • AWS Private Link: Add-on providing secure, private connections between your cloud and the Reltio Data Cloud, enhancing data privacy and bypassing the public internet. For more information, see topic Reltio Private Link.

  • Reltio Shield: Add-on enabling you to generate and manage your own AES 256-bit encryption keys, ensuring compliance with standards like PCI DSS, HIPAA/HITECH, and GDPR. Shield provides transparent data encryption, scheduled key rotation, detailed audit logs, and fine-grained access controls. For more information, see topic Reltio Shield at a glance.

For further details, see topic Business Critical Edition additional information.
Important: Reltio Business Critical Edition is designed to provide enhanced disaster recovery and data resilience for critical operations; however, it doesn't specifically address the compliance requirements associated with HIPAA. If you need full compliance with HIPAA regulations, contact your Reltio representative to explore suitable solutions.