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Reltio Business Critical Edition

Learn about Reltio Business Critical Edition for high availability/disaster recovery

Overview

Reltio Business Critical Edition (BCE) is a premium service offering that extends Reltio's standard data resilience capabilities. While the standard offering supports at least three active Availability Zones (AZs) per region, BCE adds cross-region resilience and enhanced security to support strict business continuity and compliance requirements.

BCE is designed for use with Reltio Multidomain Master Data Management (MDM) and Reltio Intelligent 360, and is available only on AWS and GCP.

BCE supports cross-region failover through a mirrored region, enabling high availability and disaster recovery at the platform level. It is intended as a service-level capability and does not describe product-specific implementation details.

Reference Data Management (RDM) can also be provisioned with Business Critical Edition coverage, aligning its disaster recovery and availability posture with the BCE service offering.

Benefits

If continuous operation is critical for your organization, Business Critical Edition provides enhanced data protection, privacy, and compliance through these superior high-availability/disaster recovery (HA/DR) capabilities:
Cross-region failover to a mirrored region
Ensures minimal downtime and data integrity with reduced disaster recovery times:
  • Recovery Point Objective (RPO) <= 1 minute *

    * Applies solely to data at rest. This does not cover data in transit, as external data transfer processes are beyond Reltio's control.

  • Recovery Time Objective (RTO) <= 1 hour

For more information, see topics Manage disaster recovery with Business Critical Edition, and Business Critical Edition terminology.

Higher uptime
Availability SLA to 99.99%.
Enhanced security
Provides these additional subscriptions:
  • AWS Private Link: Add-on providing secure, private connections between your cloud and the Reltio Data Cloud, enhancing data privacy and bypassing the public internet. For more information, see topic Reltio Private Link.

  • Reltio Shield: Add-on enabling you to generate and manage your own AES 256-bit encryption keys, ensuring compliance with standards like PCI DSS, HIPAA/HITECH, and GDPR. Shield provides transparent data encryption, scheduled key rotation, detailed audit logs, and fine-grained access controls. For more information, see topic Reltio Shield at a glance.

For further details, see topic Business Critical Edition: Scope and Coverage.
Important: Reltio Business Critical Edition is designed to provide enhanced disaster recovery and data resilience for critical operations; however, it doesn't specifically address the compliance requirements associated with HIPAA. If you need full compliance with HIPAA regulations, contact your Reltio representative to explore suitable solutions.