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Data Model for SAP Reltio's velocity pack for Retail in Reltio Intelligent 360

Customer Service Request interaction type for SAP Reltio's velocity pack for Retail

Learn about the Customer Service Request interaction type preconfigured in entity types in SAP Reltio's velocity pack for Retail.

Interaction types define the kinds of transactional events that have an associated date and time.

This table identifies the preconfigured Customer Service Request interaction type that comes with the SAP Reltio's velocity pack for Retail. Use this interaction type when you want to track Customer Service Request events.

Note: On the table above, the top level attributes are represented in bold.

Updated on September 22, 2026

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