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Resolve Snowflake pipeline configuration and validation issues

Learn how to diagnose and fix validation errors in the Reltio Snowflake staging pipeline for Azure.

This topic helps you identify and fix common failures when setting up or validating the Reltio Data Pipeline for Snowflake on Azure. It combines troubleshooting guidance and required configuration rules in one place.

How to validate your configuration

After configuring the Snowflake connector, you can use the following endpoint to validate it:


POST /api/tenants/{tenantId}/adapters/{adapterName}/validate
Authorization: Bearer <access_token>
      

Use client_credentials authentication to retrieve the token. The response includes HTTP status and any error details if validation fails.

Tip: Use the API above to test adapter readiness before running a full sync.

Common configuration errors and how to fix them

During pipeline setup, your adapter validation may fail with errors. These errors typically indicate a problem with authentication, naming rules, schema mismatch, or Azure network access controls. See the following table for more information.

Error messageCauseFix
Signature did not matchSAS token or shared key is invalid or expiredRecreate the Azure credential. Enable Azure-Storage-Log-String-To-Sign for debugging. Disable it in production.
AuthorizationFailure (403)Reltio IP not whitelisted in Azure Storage firewallAdd the Reltio IP to your storage account’s allowed IP list.
Queue name is invalidQueue contains hyphens or special charactersUse only alphanumeric characters for queue names.
Adapter name too longName exceeds 20 charactersRename the adapter to a shorter identifier.
Missing required column: createdByStaging table does not include required schemaEnsure your entities table includes createdBy, createdTime, commitTime, and other required fields.
Snowflake COPY INTO fails silentlyStorage integration name is lowercaseUse all uppercase for Snowflake integration names (e.g., RELTIO_SNOWFLAKE_STORAGE_INT).

Requirements for connector configuration

Follow these requirements to ensure a successful pipeline setup:

  • Adapter name must be 20 characters or fewer
  • Queue name must be alphanumeric only (no hyphens)
  • Snowflake integration names must be uppercase
  • Staging table columns must match exactly in name and data type
  • Required fields include createdBy, commitTime, updatedTime

Diagnosing pipeline errors

To investigate pipeline errors, use the following tools and logs:

  • Reltio Adapter Validation API (/validate)
  • Snowflake task and pipe history in UI
  • Azure Storage diagnostic logs (enable Log-String-To-Sign)
  • Reltio Mezmo logs (if available for your environment)