GDPR Compliance in the Reltio Platform

This page gives details about the EU GDPR law and compliance requirements.


The EU GDPR is a law designed to enhance data protection for EU residents and provide a consolidated framework to guide business usage of personal data across the EU, replacing the patchwork of existing regulations and frameworks. GDPR replaces the 20-year-old Directive (95/46/EC). The deadline for compliance is May 25, 2018.
  • It protects the personal data of individuals residing in the EU.
  • By defining the scope of the GDPR to include monitoring the behavior of individuals, the applicability is broad and encompassing. Practically every website and application tracks digital activities of its visitors in some fashion.
  • It now extends due diligence obligations and potential liability to Data Processors; not just Data Controllers. It defines personal data fairly broadly. For example, business contact information, such as an individual's work email address, is typically covered by the GDPR.

GDPR Compliance Requirements

According to the GDPR Compliance requirements, the following data is affected:
  • All profile entity or entities
  • All historical data
  • All losers of an entity or entities
  • All records from the Activity Log except records about creating and deleting
Your consumer data in Reltio must be compliant within 30 days of the request, with the exemption of:
  • If the customer has a pending transaction
  • If the customer has completed a transaction with the past 30 days