D&B Integration
The Account 360 application integrates with D&B in two modes that are Data Integration Batch API and On Demand API.
The Account 360 application integrates with D&B (Dun & Bradstreet) in two modes:
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Data Integration (DI) Batch API: This is a batch mode interface that allows you to process a large volume of Reltio Organization entity data sets at a regular time interval, such as monthly, quarterly, or annually. The batch program automatically runs at the scheduled time, matches and appends the Reltio organization entity data with D&B data, and creates the D&B hierarchy. The organizations to be matched are submitted in a fixed width format file. The results are also returned in a fixed-width format file. D&B's SLA (Service Level Agreement) specifies 48 hours time for processing the data sent for D&B enrichment.
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On Demand API: This is an on demand interface that allows you to manually process a single Reltio Organization entity record On Demand via the Reltio UI. The organizations to be matched are submitted in a .json file through a REST (Representational State Transfer) interface. The results are also returned in a .json file. The organizations to be matched are held in a data tenant. The On Demand D&B integration is a two-step process:
- Send a match request to D&B and merge the best match returned from D&B.
- Append the merged record with the detailed company profile data.
These two steps can be performed either by using the Reltio UI, or by an application program accessing the underlying web service.
The following table summarizes the difference between D&B On Demand and Batch Mode integration.
D&B On Demand Integration | D&B Batch Mode Integration |
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Matches and appends a single Reltio Organization entity with the latest D&B data. | Matches and appends a large volume of Reltio Organization entity data sets with the latest D&B data. |
Facilitates accomplishment of the following two tasks:
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Divides the two tasks into the following two processes:
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A single organization is enriched. | Multiple organizations are enriched. |
Sends results/response On Demand. | Requires up to two days to return a fully matched/appended file. |
Response data returns multiple potential matches. | Response data returns a single best match. |
Match handling depends on the confidence score.
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Match handling depends on the confidence score. If the found match has a confidence code greater than or equal to the threshold value specified in Low Confidence, then the match is automatically used to update the organization's data. |
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D&B integration requires D&B data to be licensed, which can be done directly with D&B or through Reltio.