Overview of enrichment interaction models

Once configured, Reltio Enrichment with D&B operates in multiple modes. These modes allow users or systems to enrich Organization profiles based on real-time events, scheduled jobs, change notifications, or direct user interaction.

Enrichment can occur in two general ways:

• On-demand: A user initiates enrichment using buttons in the Reltio UI.
• Automated: Reltio Integration Hub processes records based on configuration triggers such as events, filters, or schedules.

On-demand usage for business users

Reltio offers on-demand enrichment through buttons that appear in the profile side panel for the Organization entity type. These buttons are visible only to users with the ROLE_DNB_CONNECTOR role and require correct UI configuration.

Users can match records without a DUNS number, enrich existing profiles, or retrieve hierarchy and principal contact details. These interactions are helpful when automation is not enabled or when working in isolated cases.

For details on button behavior, available parameters, and customization, see Customize or add new Data Blocks.

Automated enrichment using background flows

System-driven enrichment occurs automatically using the configured Integration Hub recipes. These flows operate independently from the UI and are suitable for high-scale or scheduled operations.

The following modes support automated enrichment:

• Real-time: Processes records on create, update, or unmerge events.
• Batch: Runs on a schedule or via API, exporting and enriching filtered datasets.
• Monitoring: Responds to change notifications from D&B for registered DUNS numbers.
• Recertification: Replaces outdated D&B data by removing crosswalks and triggering re-enrichment.

To learn how to operate each mode, see the following topics:

• Use recertification mode on D&B Data Blocks
• Use automated and ad-hoc monitoring registration
• Merge records by DUNS crosswalks